doc: "Troubleshooting" section + minor changes
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docs/troubleshooting.rst
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docs/troubleshooting.rst
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.. _troubleshooting:
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Troubleshooting
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===============
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.. highlight:: python
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429 - Too Many Requests
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-----------------------
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Instaloader has a logic to keep track of its requests to Instagram and to obey
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their rate limits. Since they are nowhere documented, we try them out
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experimentally. We have a daily cron job running to confirm that Instaloader
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still stays within the rate limits. Nevertheless, the rate control logic assumes
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that
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- at one time, Instaloader is the only application that consumes requests. I.e.
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neither the Instagram browser interface, nor a mobile app, nor another
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Instaloader instance is running in parallel,
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- no requests had been consumed when Instaloader starts.
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The latter one implies that restarting or reinstantiating Instaloader often
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within short time is prone to cause a 429. When a request is denied with a 429,
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Instaloader retries the request as soon as the temporary ban is assumed to be
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expired. In case the retry continuously fails for some reason, which should not
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happen in normal conditions, consider adjusting the
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:option:`--max-connection-attempts` option.
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**"Too many queries in the last time"** is not an error. It is a notice that the
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rate limit has almost been reached, according to Instaloader's own rate
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accounting mechanism. We regularly adjust this mechanism to match Instagram's
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current rate limiting.
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Login error
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-----------
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Instaloader's login *should* work fine, both with and without
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Two-Factor-Authentication. It also supports handling the *checkpoint challenge*,
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issued when Instagram suspects authentication activity on your account, by
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pointing the user to an URL to be opened in a browser.
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Nevertheless, in :issue:`92` users report problems with logging in. To still use
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Instaloader's logged-in functionality, you may use the following script to
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workaround login problems by importing the session cookies from Firefox and
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bypassing Instaloader's login.
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.. literalinclude:: codesnippets/92_import_firefox_session.py
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To use this,
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#. login to Instagram in Firefox,
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#. execute the snippet,
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#. then, ``instaloader -l USERNAME`` should work fine.
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If you do not use your default firefox profile, or your operating system has the
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paths differently set up, you may have to alter the ``FIREFOXCOOKIEFILE``
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variable first.
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